Refund Policy

Last Updated: August 25, 2025

Thank you for purchasing our products. Please read our refund policy carefully.

Eligibility for Refunds

Refunds are only available if a technical error occurs on either our side or your side. No other refund reasons will be accepted.

  • A verifiable technical error has occurred
  • The error prevents normal use of the software
  • You can provide evidence of the technical issue

How to Request a Refund

To request a refund due to technical error, please contact our support team with the following information:

  • Your order number or transaction ID
  • Date of purchase
  • Detailed description of the technical error
  • Evidence of the technical error (screenshots, logs, etc.)

Refund Processing

If your technical error claim is verified and approved, we will process the refund within 5-7 business days. The refund will be issued to the original payment method used for the purchase.

Contact Us

If you have any questions about our refund policy, please contact us at: support@tcbot.pro